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Terms and Conditions

Terms of Use and Indemnification
All information obtained from CriminalWatchDog.com must be used in absolute compliance with the Fair Credit Reporting Act (FCRA), Fair housing laws, and all other laws that regulate the use of public records. While CriminalWatchDog.com ensures that every effort is made to assure the accuracy of the data returned in our reports, the Customer indemnifies CriminalWatchDog.com, its parent company CriminalWatchDog, Inc., Its owner(s), officer(s), director(s), employees, shareholders, and any data providers, or individuals providing services under contract to CriminalWatchDog, Inc. from any and all damages as well as any and all fines, penalties or any other liabilities imposed by local, state or federal laws or regulations or claimed by any third party, including attorneys fees, which result from or arise out of your giving CriminalWatchDog data or information, or your use of the information reports and services which are provided on this website. As the customer, you accept full responsibility of verifying the identity of the applicant and proper use of these records, furthermore you agree not to share or display information obtained by CriminalWatchDog.com publicly. The user consents to the exclusive jurisdiction of the federal and state courts located in Middlesex County, Massachusetts, in any action arising out of or relating to this agreement. The parties waive any other venue to which either party might be entitled by domicile or otherwise. CriminalWatchDog.com cannot and does not offer legal advice on how to utilize these reports and is not responsible for any legal actions or damages (monetary or otherwise) resulting from information obtained from searches provided by CriminalWatchDog.com.

CriminalWatchDog, Inc. assumes no liability for any claims or damages arising from the use of this data beyond the actual cost of the searches performed. CriminalWatchDog, Inc. in no way warrants or assumes any liability for the accuracy and/or completeness of any information report provided on this website.

Accuracy
The Accuracy of the data submitted by the requestor will impact the accuracy of the results obtained. While the information furnished is from reliable sources, its accuracy is not guaranteed. Use of available data is subject to the FCRA and other applicable law. To ensure accuracy "National", “Regional” and "Advanced" searches require a full date of birth to be on file at the reporting court level.

Please note information contained herein is derived solely from public records, which may not be 100 percent accurate or complete. Users should not assume that this data provides a complete or accurate history of any person's criminal history. Users should consult state and federal laws before using this information in making decisions on hiring or firing of employees.

Coverage Policy
Customers MUST review the record coverage associated with the selected search prior to conducting any Database Search on CriminalWatchDog.com. The customer agrees to the posted data coverage associated with the search performed. CriminalWatchDog.com will not be held responsible for any criminal records not included in our data coverage.

Money Back Guarantee
A 100% refund will be issued if CriminalWatchDog.com is unable to generate a completed report* or if a criminal conviction should have been included in the search results and was not based on our posted coverage. A challenge to any report result must be accompanied by official court documentation proving a conviction exists in the posted data coverage agreed upon during the purchase of the disputed consumer report, only then will a refund be issued.

Refund Policy
CriminalWatchDog, Inc. does implement a No-Refund policy for all completed reports. *A report with the results of "No Matches Found" is considered a successful and completed result. CriminalWatchDog, Inc. will also not be held responsible or issue a refund for the following conditions.

  • the record was not listed based on our posted coverage
  • a data entry error or mistake
  • a reported record includes incorrect information
  • the individual under investigation was not convicted
  • a conviction record was sealed or expunged
  • the crime was committed before the age of 18

If a chargeback is received resulting from this No-Refund policy all applicable information will be forwarded to a collection agency. Along with the disputed total the customer will accrue a processing fee of $65, and if still not paid possibly an adverse trade listing on the customer's consumer credit report.

Corporate Accounts
Payment of Fees and Charges. All fees and charges due and payable to CriminalWatchDog, Inc. under this Agreement shall be paid by check or by credit card. CriminalWatchDog.com currently accepts MasterCard, Visa, American Express and Discover. In the event Customer elects to pay by credit card, concurrently with the execution of this Agreement, Customer shall deliver to the Company Customer's credit card information, including the type of credit card (e.g., MasterCard, Visa), the exact name of the credit card account holder as it appears on the credit card, billing address of the card the credit card, account number, and the credit card expiration date. By using any service offered by CriminalWatchDog, Inc. and thereby executing this Agreement and providing the requested credit card information, Customer authorizes, and every time Customer conducts a search on Pass-Through Search basis Customer re-affirms that CriminalWatchDog, Inc. is authorized, to charge Customer's designated credit card for all sums then due and owing to CriminalWatchDog, Inc. under this Agreement. Customer's credit card will be charged as follows:

If Customer elects to pay on a Pay-Per-Search basis, each time Customer performs a search on Pass-Through Search basis, Customer's credit card will be charged or the count of the monthly searches can be collected and billed once a month on credit card for the monthly totals. The amount of the charge will be based on the total number of searches performed by Customer during the month. The per-search price will be set at such time the account is open which is reflected at time of checkout and is recorded by CriminalWatchDog, Inc. The credit card holder is personally accountable for any unpaid debts; CriminalWatchDog, Inc. reserves the right to charge the account holder for any past due balances.

Late Fees. Customer shall pay CriminalWatchDog, Inc. a late payment charge of one and one-half percent (1.5%) per month, or the maximum rate permitted by applicable law, whichever is less, on any unpaid amount for each calendar month or fraction thereof that any payment to CriminalWatchDog, Inc. is in arrears.

CriminalWatchDog, Inc. reserves the right to modify this agreement at any time and you agree that CriminalWatchDog, Inc. may request and obtain renewal of this agreement at its sole discretion before, during or after you perform any public record search or investigation located on CriminalWatchDog.com.

By using any service offered by CriminalWatchDog.com indicates your acceptance of these statements.