Help

What Makes Us Different

You're not just running a background check. You're proactively taking steps to protect your business and employees. We support that. Frankly, we respect that.

That's why we are more than just another background check provider. We're your ally; the type of ally you can trust to consistently give out reliable information. But trust is earned, not given, so we've made it our mission to hit a certain set of standards.


transparent

Transparency

See where we get our data

Some companies leave you wondering where they got their background check data. We are confident our reports are accurate, so we list all of our data sources and tell you when we update them. It's your right to have access to this data, so we won't ever hide it.

easy

Easy to Use

Run a background check and get on with your day

You're busy and don't have a lot of time to spend on the background check process, so we streamlined it. We made it easy to select the right search and add an applicant's information so you can get back to work. And if you do have any questions, you can check out our step by step directions or contact us!

quick

Quick Results

Receive background reports instantly

Getting a criminal background check shouldn't hold you up. Besides county reports — where we have to send a criminal record researcher to a local courthouse — all of our reports are delivered instantly. What's more is that you'll always be able to access these reports through your "My Account" portal.

options

Report Options

Only get the information you actually want

Criminal background checks are not a one-size-fits-all solution. One day you need a national background check and the next an up-to-date county report. We strive to make sure you have the information you need, and as a result, have worked to offer twelve different background check options. And the best part of having so many options? You can choose to only get the information you actually need.

secure

Secure

Keep personal information private with our encryption technology

We know just how important security is to you. That's why when you enter private data into our system — including social security numbers — the information is encoded and never stored in your account or report results. We scan the site daily for potential security issues and employ the highest level of Symantec data encryption to ensure secure data transmission. We're obsessed with security, so you can count on your information being safe.

customer focused

Customer-Focused

Speak to a real person when you need to

We tried to make these reports easy to understand, but hey, questions are bound to pop up. We're more than happy to help. Whenever you call us, you'll talk to a real person and we'll respond to your emails within the hour. We love chatting with our customers because it helps us improve our products and be a better ally in your quest to protect your business and employees.

All of our products and services go through rigorous testing to ensure they meet these standards. Learn more about our background check options or get started running a background check below