PRIVACY POLICY
Introduction
CriminalWatchDog, Inc. ("CriminalWatchDog" or "the Company") is committed to protecting the privacy and security of personal information. This Privacy Policy ("Policy") explains how we collect, use, share, and protect personal information in connection with our background check services.
Information We Collect
We collect personal information from our users (employers) and the subjects of background checks (applicants or employees). The types of information we collect may include:From Users:
  • Contact information (name, email, phone number, address)
  • Payment information (credit card details)
  • Account information (username, password)
From Subjects of Background Checks:
  • Identifying information (name, date of birth, social security number, driver's license number)
  • Work history
  • Education history
  • Criminal record information
  • Other information relevant to the background check
How We Collect Information
We collect information directly from users when they sign up for our services or provide information through our website. For subjects of background checks, we collect information from users and may also collect information from public records, government databases, and other third-party sources.
How We Use Information
We use the information we collect to
  • Provide our background check services to users.
  • Communicate with users about their accounts and services.
  • Process payments and manage billing.
  • Improve our services and develop new features.
  • Comply with legal and regulatory requirements.
Sharing of Information
We may share personal information with
  • Third-party data providers to perform background checks.
  • Service providers who help us operate our business (e.g., payment processors, IT support).
  • Law enforcement or regulatory agencies if required by law.
  • We do not sell or rent personal information to third parties for marketing purposes.
Data Security
We take reasonable steps to protect personal information from unauthorized access, use, or disclosure. This includes using secure servers, encryption, and access controls. However, no method of transmission over the internet or storage is completely secure, and we cannot guarantee the security of your information.
User Rights
Users have the right to:
  • Access, correct, or update their personal information.
  • Request deletion of their personal information (subject to legal and business constraints).
  • Opt-out of receiving marketing communications.
  • To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about how users interact with our website. This information is used to improve our website and services. Users can manage their cookie preferences through their browser settings.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
International Considerations
Our operations are based in the United States, and we comply with applicable privacy laws. If you are located outside of the United States, please note that your information may be transferred to and processed in the United States, which may have different privacy laws.
FCRA Compliance
CriminalWatchDog is a consumer reporting agency under the Fair Credit Reporting Act (FCRA) and adheres to all FCRA requirements when providing background check reports to users for employment purposes.
User Responsibilities
Users are responsible for:
  • Using background check reports only for legitimate business purposes.
  • Complying with all applicable laws and regulations when using the reports.
  • Notifying applicants or employees of the background check in accordance with legal requirements.
  • Handling and storing the reports securely.
  • Dispute Resolution
If a subject of a background check disputes the accuracy of the information in their report, they can contact us to initiate a review process. We will investigate the dispute and correct any inaccuracies found.
Retention and Destruction of Data
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After that, we securely destroy or de-identify the information.
Third-Party Data Sources
We obtain information from various third-party data sources, including public records and government databases. We are not responsible for the accuracy or completeness of information provided by these sources.
International Transfers
If personal information is transferred outside the user's country, we will ensure that the transfer is in compliance with applicable data protection laws, such as the EU-U.S. Data Privacy Framework or other appropriate mechanisms.
Contact Information
If you have any questions or concerns about this Policy or our privacy practices, please contact us at:Email: support@criminalwatchdog.comPhone: 800 515-8498Address: 303 Wyman St, Suite 300, Waltham, MA 02451
Changes to this Policy
We may update this Policy from time to time. The updated Policy will be posted on our website, and the effective date will be noted. It is your responsibility to review the Policy periodically to stay informed of any changes.
Effective Date
This Policy was last updated on March 1, 2025.