TERMS & CONDITIONS
Terms and Conditions of Service
1. Introduction and Acceptance
By accessing and using the services provided by CriminalWatchDog, Inc. ("CriminalWatchDog" or "the Company"), you agree to be bound by these Terms and Conditions ("T&C"). If you do not agree to these T&C, you are not authorized to use our services.These T&C may be updated or modified from time to time. It is your responsibility to review the T&C periodically to stay informed of any changes. Your continued use of our services after any such changes constitutes your acceptance of the new T&C.2. Services Provided
CriminalWatchDog provides background check services, including but not limited to criminal record checks, employment verification, and other related services as specified on our website or in our service agreements.3. Legal Compliance
CriminalWatchDog complies with all applicable laws and regulations, including but not limited to the Fair Credit Reporting Act (FCRA), Equal Opportunity laws, and other laws governing the use of public records for employment screening purposes.You are responsible for ensuring that your use of our services is in compliance with all applicable laws and regulations. You must not use our services for any purpose that violates any law or regulation.4. Data Collection and Usage
The data provided by CriminalWatchDog is collected from public records and other reliable sources. This data is intended for your internal use only and should not be used for any other purpose, including but not limited to resale or distribution to third parties without our express written consent.5. Accuracy and Completeness
While we strive to provide accurate and complete data, we do not warrant the accuracy, completeness, or timeliness of the information provided. The data is derived from public records, which may contain errors or omissions. It is your responsibility to verify any information that you find to be incorrect or incomplete.If you dispute any information in the report, you should contact us to initiate a review process.Money Back Guarantee
We offer a money back guarantee if our report is incomplete or misses a conviction that is within our posted coverage. To qualify for a refund, you must provide official court documentation proving the existence of the missed conviction.Our coverage policy is available on our website, and it is your responsibility to review it before ordering any services.6. Customer Responsibilities
You agree to:- Provide accurate and complete information when ordering services.
- Use the services only for legitimate business purposes.
- Comply with all applicable laws and regulations in your use of the services.
- Indemnify and hold harmless CriminalWatchDog, its directors, officers, employees, and agents from any claims, damages, or expenses arising from your use of the services.
- Retain records of reports and related documents in accordance with applicable laws and regulations.
- Destroy or securely dispose of reports and related data when no longer needed, in compliance with applicable laws.
7. Payment Terms
Payment for services must be made in accordance with the pricing and payment terms specified on our website or in our service agreements. Any late payments will be subject to a late fee of [specify amount or percentage] and interest at the rate of [specify rate] per month or the maximum rate allowed by law, whichever is less8. Confidentiality and Security
CriminalWatchDog takes reasonable measures to protect the confidentiality and security of your data. However, you are responsible for maintaining the confidentiality of your account information and for any activities that occur under your account. You must not share your account credentials with any unauthorized persons and must notify us immediately of any suspected breach or unauthorized access.9. Limitation of Liability
CriminalWatchDog's liability for any claims arising from the use of our services is limited to the amount paid by you for the specific service in question. In no event shall CriminalWatchDog be liable for any indirect, special, incidental, or consequential damages, including but not limited to loss of profits or business interruption.10. Jurisdiction and Governing Law
These T&C shall be governed by and construed in accordance with the laws of the state of Massachusetts, without giving effect to any principles of conflicts of law.Any disputes arising under these T&C shall be resolved in the courts of Massachusetts11. Contact Information
For any questions or concerns regarding these T&C or our services, please contact us at support@criminalwatchdog.com.12. User Certifications and Promises
By using our services, you certify and promise that:- You are using the services for a legitimate business purpose.
- You will comply with all applicable laws and regulations in your use of the services.
- You will not use the services for any discriminatory or illegal purposes.
- You will not provide false or misleading information when ordering services.
- You will handle all data provided by us in a secure and confidential manner.
13. Data Usage Restrictions
- You agree not to use the data provided by us for unsolicited communications, harassment, or blackmail.
- Unsolicited communications, harassment, or blackmail.
- Any purpose other than internal business use without our written consent.
- Resale or distribution to third parties without our written consent.
- You must implement a record retention program and destroy or securely dispose of data when it is no longer needed, in compliance with applicable laws.
14. Audit Cooperation
You agree to cooperate with any audit or investigation conducted by us or regulatory authorities regarding your use of our services.This may include providing access to your facilities and records upon reasonable notice15. Account Security
You are responsible for maintaining the security of your account and any data associated with it.You must use strong passwords and take all necessary measures to prevent unauthorized access.You must notify us immediately of any suspected security breach or unauthorized access.16. Third-Party Rights and Licensing
You acknowledge that our services may involve third-party data providers, and you agree to respect their rights and any restrictions they impose on the use of their data.You are granted a non-exclusive, non-transferable license to use the data provided by us for your internal business purposes only.You may not modify, create derivative works from, or distribute the data without our written consent.17. Refund Policy
All purchases are final, and no refunds will be issued once a service has been ordered, except as provided in our money back guarantee. You are responsible for paying for all services ordered, regardless of the results. Specifically, no refunds will be provided for:- Records outside of our posted coverage.
- Data errors or inaccuracies.
- Incorrect information provided by you.
- No conviction found.
- Sealed or expunged records.
- Crimes committed before the age of 18.